Comments on: Testimonials

By: Simon

Simon — Sun, 25 Dec 2011 17:28:40 +0000

A really helpful chap who will do all he can to oblige and is very pleasant with it. A rare lesson in customer care these days.

Via Twitter from @peewitsunshine

By: Simon

Simon — Mon, 24 Oct 2011 20:17:51 +0000

Simon

Just wanted to say ‘Thank you’ for a job well done and for commitment to customer service seldom seen.The cherry on the cake was when you voluntarily dropped the new key at my house saving me a trip to Homebase.

Ron Fitzpatrick – Carlisle

By: Simon

Simon — Mon, 24 Jan 2011 20:19:01 +0000

Many thanks Mark for your business and your kind comments. I’m glad that we were able to help you out.

By: Mark

Mark — Mon, 24 Jan 2011 20:05:07 +0000

Just wanted to say a huge thankyou to Simon and the team at Keyishoes for sorting at my lost key so quickly and efficently, great service and reliable, highly recommended!!! A++++ Mark – Travelodge

By: Ellie Stevenson

Ellie Stevenson — Sun, 31 Oct 2010 16:26:35 +0000

I recently gave you a pair of boots that desperately needed heeling. I just want to say what a brilliant job you did and they are now as good as new.
Also how quickly and efficiently you did the job and value for money.
Again many thanks and I will definitely use you again. – Ellie Stevenson

By: Allan Stevenson

Allan Stevenson — Sun, 31 Oct 2010 16:25:48 +0000

A few days ago I gave Simon, of keyishoes, a carving knife that was becoming a little blunt. I had sharpened it a few times at home, which was ok, but the time had come to have it done professionally.
The end result was a job well done, carving meat is like slicing butter and slices are no longer like doorsteps and a joint now lasts a little longer, so the cost of sharpening the knife is now paying for itself with interest.
Many thanks Simon, I’ll keep counting my fingers from now on. – Allan Stevenson

By: Simon

Simon — Sun, 12 Sep 2010 22:36:31 +0000

Thank you for your kind comments.

By: sonneandgone

sonneandgone — Fri, 10 Sep 2010 11:00:52 +0000

Fantastic website I loved reading your information birthday supplies

By: Simon

Simon — Sun, 15 Aug 2010 20:27:46 +0000

Thank you David for your very kind comments. Perhaps you’ll get the chance to visit us if you are ever in the Carlisle area. Feel free to call if you need any follow up advice. Simon

By: David Morgan

David Morgan — Sun, 15 Aug 2010 19:44:48 +0000

I phoned Simon – my living quite a way from Carlisle and as our discussions progressed on a Transponder key for my car it was becoming more likely (and he was aware of this) that I would more than likely have to shop closer to home on this one. BUT… despite all this Simon never waivered in offering patient, helpful practical and technical advice to assist me. Even to sending me a very clear and helpful email within minutes for me to consider.

So anyone coming to this website can rest assured in my personal opinion they are dealing with an efficient, friendly and genuine person who will do his best for all who visit, whether he gets the order or not.

In my book this is the mark of someone who would never knowingly let you down. Carlisle is lucky to have this man trading in that area. If I was living there he would definitely have got my business regarding the transponder key – no doubt about it.

Finally, “thanks Simon for all your advice – although I may have to go down the road you hinted at and trade a little closer to home” with a man offering what seemed to you a very fair and efficient service also in transponder keys.

All the very best for the future in all your business dealings.

David Morgan